1. Who We Are
3C Projects (“we”, “us”, “our”) is a renovation and home inspection services business.
Data Controller
3C Projects
Email: [email protected]
We are committed to protecting your personal data and respecting your privacy. This policy explains what information we collect when you use our website (www.threecprojects.com), why we collect it, and your rights in relation to it.
2. What Data We Collect
Information you give us directly
When you submit the contact form on our website, we collect:
- First and last name
- Email address
- Phone number (optional)
- The service you're enquiring about
- The message content of your enquiry
Information collected automatically
If you consent to analytics, we collect anonymised information via Cloudflare Web Analytics, including page views, approximate geographic location (country/city — not precise), browser type, and referral source.
We do not use advertising cookies, tracking pixels, or any form of behavioural profiling. Analytics data is anonymised and never sold to third parties.
Information we do NOT collect
- Payment card details (handled offline or through secure payment providers)
- Sensitive personal data (health, ethnicity, etc.)
- Data from children under 16
3. How We Use Your Data
| Purpose | Data used | Legal basis |
|---|---|---|
| Responding to your enquiry or quote request | Name, email, phone, message | Consent / Legitimate interests |
| Following up on ongoing project discussions | Name, email, phone | Contract / Legitimate interests |
| Improving website performance and content | Anonymised analytics data | Consent (if GA4 enabled) / Legitimate interests (Cloudflare Analytics — no cookies) |
| Complying with legal obligations | As required by law | Legal obligation |
We will never use your contact details for unsolicited marketing without your explicit permission.
4. Legal Basis for Processing (GDPR)
Under GDPR and Canadian privacy law (PIPEDA / provincial equivalents), we rely on the following bases:
- Consent — you submit the contact form, and separately consent to analytics cookies via the cookie banner.
- Legitimate interests — responding to enquiries and managing client relationships.
- Contract — processing necessary to carry out renovation or inspection work you have commissioned.
- Legal obligation — retaining certain records as required by tax or consumer protection law.
5. Third-Party Services
We use a small number of trusted third-party services. Each processes data only as needed to provide their service:
Resend (email delivery)
When you submit our contact form, your message is transmitted to our inbox via Resend, a transactional email service. Data is processed only as needed to deliver the message and is not retained by Resend beyond standard delivery logs. See Resend's Privacy Policy.
Cloudflare (hosting, security & analytics)
Our site is hosted on Cloudflare Pages. Cloudflare Turnstile provides spam protection (privacy-first, no tracking cookies). Cloudflare Web Analytics provides cookieless, privacy-first usage statistics. See Cloudflare's Privacy Policy.
Google Analytics 4 (optional — consent only)
If you accept analytics cookies and GA4 is enabled, we collect anonymised usage statistics with IP anonymisation. See Google's Privacy Policy and the Google Analytics opt-out tool.
We do not sell, rent, or share your personal data with any other third parties for commercial purposes.
7. How Long We Keep Your Data
- Enquiry data — kept for up to 2 years from the date of your last contact, then securely deleted, unless you become a client.
- Client project data — retained for 7 years to comply with tax and contractual obligations, then deleted.
- GA4 analytics data — retained for 14 months in Google Analytics, then automatically deleted.
- Cookie/theme preference — stored in your browser until you clear it or change your preference.
8. Your Rights
Under GDPR and applicable Canadian privacy law (PIPEDA), you have the following rights:
- Right of access — request a copy of the personal data we hold about you.
- Right to rectification — ask us to correct inaccurate or incomplete data.
- Right to erasure — ask us to delete your data where there is no compelling reason to continue processing it.
- Right to restrict processing — ask us to pause processing your data while a concern is resolved.
- Right to data portability — request your data in a structured, machine-readable format.
- Right to object — object to processing based on legitimate interests.
- Right to withdraw consent — where we rely on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at the address below. We will respond within one month.
9. Data Security
We take reasonable technical and organisational measures to protect your personal data, including:
- HTTPS encryption on all pages
- Cloudflare Turnstile spam protection on the contact form
- Access controls limiting who can see enquiry data
- Use of reputable third-party processors (Google, Cloudflare) with appropriate data processing agreements
No method of electronic transmission is 100% secure. If you believe your data has been compromised, please contact us immediately.
10. Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
For any questions, requests, or concerns relating to this Privacy Policy or how we handle your data, please contact us:
3C Projects — Data Enquiries
Email: [email protected]
We aim to respond to all data-related requests within 30 days.